Service levels within the estate agency industry suffer a poor reputation. This is often deserved and is commonly caused by ever changing personnel within a company meaning a lack of knowledge, understanding and continuity. Astons founding directors embarked on forming a company that couples innovative marketing with a professional, experienced team.With substantial and continuing investment in both, Astons are able to offer their clients the best marketing package to sell or let their home supported by a team of which the core has been in place for twenty years.
Services
I have worked with Astons since 2007, and it has been a pleasure to work for such a service focused business. I joined Astons 10 years ago, having grown up in the Crawley area it has and continues to be a pleasure assisting local people with their property aspirations. Having lived in Crawley all my life, I get great pleasure from providing top level knowledge, and a market leading service to our landlords and tenants. With over twenty years in the industry, I still take great pride in focusing on the needs of our clients and exceeding their expectations.
Reviews (16)
Liberato Volpe
Jun 19, 2022
Ieva Krauze
Jun 09, 2022
I've been renting for many years and have moved a few times for various reasons. I have met quite a few landlords and letting agents over the years and I have had one of the best experiences at Astons. Everyone has always made me feel very welcome when popping into the agency. But obviously I've been dealing with lettings team more. Maxine is lovely and Taylor is just brilliant. Top marks!
Charlotte Ward
May 24, 2022
I would definitely recommend Astons. We used Astons for the sale of my father-in-laws property and they made what could have been a complicated sale simple. Simon was great from initial visit to right through to the end. Tony progressed the sale and was always there to deal with any problems that cropped up. Overall a fantastic service.
Hon Chris
May 09, 2022
Excellent experience and highly professional. I recently relocated to the UK and Astons Sales and Letting team led by Taylor made the whole process of renting in Crawley quite easy. Excellent customer service from house viewing, referencing all the way to house handover. I highly recommend their services, they are the best around. Looking forward to working with you in the future.
Sakisdinas
May 01, 2022
Devereux Souter
Feb 20, 2022
Aston's managed my rental property for many years. I cannot praise them highly enough. I do not live locally and they managed everything to a high standard. Repairs needed were addressed and the quotes given were always extremely reasonable. Easy to get hold of and always responded quickly when contacted. When I decided the sell the property they did not fail me and took a very difficult sale to a happy conclusion, keeping me informed all the way and even supported me with a difficult conveyancing situation. Highly recommend this excellent team for lettings and sales.
Therese Gaul
Dec 22, 2021
Kasia Krukar
Nov 24, 2021
Recently I was dealing with a few estate agencies in Crawley and this one is the worst. I called couples of times to book viewing and when I gave my details then person on the phone every time said the same excuse and didn't book viewing for us. Promise to call me back but didn't and the same they done to my husband. It's clear they didn't want to show us property. to stop us from making offers This is discrimination because we both are not british and our names sounds foreign. Soon after they didn't show us property they sold it. Our experience with Astons is very bad.
Tracey Beak
Nov 16, 2021
Natalie Ruse
Oct 20, 2021
I am in the middle of purchasing a property through Astons. Ross was fab from the start, so helpful and understanding and was so friendly and warm from the start. Tony has also helped throughout the process until completion, there were a few hiccups on the way but they were great in helping us overcome them!
Andy Egg Kj
Oct 15, 2021
Victoria Ford
Oct 10, 2021
Since leaving the UK almost 5 years ago Astons managed the rental of my property in Crawley and I have always been extremely happy with their service. So, when I decided to sell the house earlier this year there wasn't really any question as to who I was going to use. They really do have outstanding service levels and their communication is second to none.
I think I dealt with every member of the team on one occasion or another and was always met with some of the highest levels of customer service I have ever experienced. I would recommend them without hesitation for either property rental or house sale. Thank you Jon, Simon, Tony, Terry, Daniel, Adam and the rest of the team!
I think I dealt with every member of the team on one occasion or another and was always met with some of the highest levels of customer service I have ever experienced. I would recommend them without hesitation for either property rental or house sale. Thank you Jon, Simon, Tony, Terry, Daniel, Adam and the rest of the team!
Edward Fardell
Sep 25, 2021
Danielle Budden
Sep 24, 2021
I was drawn to Astons initially through the great reviews. I am so pleased I did, as from start to finish Simon, Tony and the team at Astons have made the sale of my Grandmothers property so smooth for me. They were efficient and professional throughout. I would highly recommend Astons to anyone looking to buy or sell. They offer such a personal service and always had the time for a chat and an update over the phone. I felt like they really cared about the back story behind the sale of the house and the memories that were made there. A huge thank you to you all for your support
Fareeha Farooq
Jun 26, 2021
5 stars for all the staff at Astons. They have been great in assisting me with the purchase of my property. I would like to personally thank Ross for picking out relevant properties for me to view, he was exceptionally friendly and made me feel very comfortable during viewings. And a huge thank you to Tony for dealing with my case and always being available to answer my queries and chasing things to speed up my exchange. I have had a pleasant experience with all the staff at Astons they are all very friendly and helpful.
Noreen Fleming
May 28, 2021
Astons were recommended to us through friends, and a family member who had sold and bought with Astons. Our experience with Astons has mirrored our friends and families. They are excellent estate agents. We found the team to be highly professional, and good communicators. We were always able to get quick responses to our queries. The firm soon found us buyers through their marketing.
The team managed some tricky situations in a sensitive manner. Were we to move again, we would not hesitate to use Astons above other estate agents. Thankyou Tony, Ross and Simon
The team managed some tricky situations in a sensitive manner. Were we to move again, we would not hesitate to use Astons above other estate agents. Thankyou Tony, Ross and Simon
