Bettles Miles & Holland

Try booking a viewing, they don't ring back and talk to you absolute rubbish. Almost as if they don't want to sell a house. Also, terrible to rent a house with and once again, disgusting attitudes. Update - I booked a viewing for a house for sale, not a rental. Its not that I feel that you've given us bad service, you simply have. I also will not disclose who I know from one of your rentals, but I've spoken to you directly and I know you have no respect for others, you spoke to me like I was absolute rubbish. Disgraceful.

The website at first did not bring up the information I needed. Once I found the information it was clear and nicely presented.

Very impressed with Mr Holland when showing my mum round potential properties, he took the time to listen to her needs and show her all the parts of the property to make an honest and informed decision. Mr Holland conducts his viewings with integrity and honesty. He is a pleasure to deal with, which is so refreshing in comparison to other agents.

Never sort issues with property, lie saying they where never reported even tho they where, staff very rude and pester you the moment you say your moving, roof leaking on their property caused thousands of pounds worth of damage to furniture and items inside the property, and they think its funny! Avoid this joke of a company!

Rude, condescending and arrogant. A good idea would be to be polite when you answer the phone for a business, instead of being rude and angry sounding. Very arrogant people and leave their rentals in a mess.

I would thoroughly recommend this company. Mr David Holland has been my family Estate Agent at BMH since 1994 and he has been consistently excellent since then and to this day. He goes above and beyond and is so knowledgeable. His team are lovely, so helpful and tell you any information you need to know without you having to ask. I am always impressed by their services and would never use anyone else.

Condescending staff and very poor interpersonal skills. I would deter anyone from renting with BMH if you'd like a happy, trouble-free tenancy.

I have to give an honest and objective review here for the lettings side. After getting the keys from the office, I should have been shown how everything in the flat works, and should have been explained the process for getting the internet etc. Although given an inventory, I feel more care could have been shown to me as a girl moving in a flat on her own, in regards to processes and how to work everything.

When things soon went wrong, myself and my mum went to the office to complain. My mum was asked to leave the shop for being rude, when she wasn't. She was just saying what was wrong and her thoughts. I had got overly irate with a member of staff which I apologised for, however the customer service team in general were very quick to say 'it's our responsibility' before even hearing us out.

Which is frustrating. Also there was passive aggressive digs and responses to points raised when I compared this to renting in Leeds: "well this is Cleethorpes". etc. Not too impressed.

So nice to be spoken to in a proper way, each time a different person, so helpful in every way. The gentleman that showed use around the property was so nice, yes not many gentlemen around these day. Thank you to you all.