Hancock Anthony

Samuel Brant is one of the most professional, passionate agents I have worked with. He is diligent and he cares about his vendors and buyers. What a lovely person to deal with. Thank you.

Very professional service, From all the staff. A special mention must go to Sam, who, saw the sale through from valuation to completion, answering all our questions & liaised brilliantly with our buyer. Highly recommend

I rented a property with Hancocks, Melton Mowbray, for almost 10 years. In all that time they treated me with respect and responded quickly to any concerns or repairs needed in the property. The staff, in particular Emma, Jake and Chris, were very friendly, approachable and understanding. I would highly recommend using Hancocks as a letting agent. I have little experience of their sales service, but would expect it to be on par. All in all a friendly professional team.

Rented 2 houses out with them for a few years. Good experiences - rent forwarded to us on time - decent at communicating and do get things sorted for the tenant Bad experiences - left it until the the day before the new tenant was moving in before telling we need the house to be cleaned. Then charged us over 500 quid to clean it with a professional cleaner (itemised bill given after the work is done). Hancocks must make a buck or two in the process because they like to push this service.

The threat is that you will lose the tenant if you dont pay the last minute premium. This happened twice. Not ideal but I guess a lot of letting agents make money this way, but landlords should be aware of this tactic. - finally found us a tenant for one house, signed the tenant into a 6 month min contract but signed us into a 12 month minimum contract (terrible idea as it causes conflict of interest, only seems obvious after they sting you with it).

As it transpired the tenant only stayed 6 months and hancocks invoiced us 800 on the grounds that it was 'not their fault' the tenant moved out early. They were VERY insistent that we were legally obliged to pay them even though they would not be doing any work for it. Having dug into it in more detail, the contract did not say this at all and we didn't pay.

I want to highlight the fact that hancocks will try this type of tactic on and they will be quite bold about it. I have no doubt that they will be amending their contract in their favour so I strongly advise any future landlords to read and re-read the contract and be aware that money comes first with hancocks.

The Hancocks team, led by Sam, were brilliant in managing our house sale/purchase during the pandemic. Due to our buyers particular mortgage requirements the process was long and complicated. Throughout Sam was professional, courteous and, most importantly, especially supportive during a very stressful time. We would certainly recommend Hancocks as a top class estate agent.

Sam valued the house on March 8th, photos taken and brochure put on line March 11th, offer made March 13th, sale completed on April 12th. Super record time. Sam was enthusiastic, efficient and professional. Very pleased with the service and thoroughly recommend.

We found our perfect first home thanks to these amazing people. Me and my partner struggled with other agents as they ignored us, didn't listen, and just generally made things difficult. While Hancock were prompt, replied quickly, friendly and just so helpful. I cannot thank them enough. Can't recommend them enough! You want things doing, go to Hancock!

I wouldn't normally write a review like this but this is very much deserved. I was somewhat sceptical at renting again after a horrendous experience with Belvoir Lettings which had left me feeling like all Lettings Agents were the same. Throughout the tenancy, Hancock staff were always polite, eager to help and solved most problems pretty quickly.

They always kept me updated and let me know what was going on. When it came to handing the property back at the end of the tenancy, I dealt with Dan who completely chaanged my previous opinion. He was helpful, informative and fair. They really are a Lettings Agent who are there as much for the Tenant as they are the Landlord. If i was ever renting again, I'd definitely go back to these.

I have known Chris and his team for 10 years. They have masses of experience in property letting and Chris is a first class mortgage adviser. I have no hesitation in recommending Hancock's to landlords and people looking for an experienced property agent.