City Residential

Danielle Kilty is an absolute star! Super helpful and responsive. She took my tenancy-related issues very seriously and acted promptly and professionally which greatly improved my situation. I can always trust her if there's any problem! :))

I can only highly recommend City Residential. More than positive experience. They are definitely the best Estate Agents in town. I had the pleasure of working with Sam McCauley. I was so impressed with Sam's availability, excellent communication, willingness to help and patience. I cannot thank her enough for her professionalism and helping me go through this journey, she really is the best. It was such an overall positive experience and I'm so happy I came in contact with her.

Would like to give a massive thanks to Sam. Who was the agent that showed me the apartment which I have now purchased and just moved in to. This being my first step onto the property ladder Sam was very knowledgeable and a great help throughout the entire process which was all new to me. I can't recommend city residential and Sam enough for the professional and friendly experience which I received throughout. As they made what is classed as one of the most stressful events feel like a walk in the park. Thanks for everything!

I was very happy with service, Samantha McCauley was amazing in helping push things along with my first home purchase every step of the way. She gave me regular communication, chased things up and answered all my queries promptly which was so much appreciated, especially given some setbacks and uncertainty I faced with my Solicitors. I would highly recommend City Residential and would definitely use again!

We have been for multiple viewings with City Residential and all the staff are really helpful, friendly and quick to respond. Josh really helped us with our purchase and managed the entire process from start to finish ensuring it ran smoothly and completed in a timely fashion.

Josh F at City Residential has been amazing throughout the sale of my flat. He has been extremely helpful in getting the sale of my apartment completed. Josh has been super responsive from the very start and has gone above and beyond to ensure the sale of this apartment went as smoothly and as quickly as possible. He was regularly chasing both sides of sale regularly and ensuring all communications between both parties were kept up to date. He has really offered a superb service and I would highly recommend Josh and everyone at City Residential. Thanks Josh.

I would like to congratulate with Samantha who assisted me this morning with a viewing of a property i would like to buy. Samantha had been professional, knowledgeable and at the same time very friendly and approchable. She was happy to answer all my questions clearly and honestly when I mentioned the possibility for the owner to do some upgrades before our potential purchase of th property.

Myself and my husband have been trying to buy a property for two years and we can guarantee that it is not easy to find an excellent estate agent like Samantha. Well done and thanks again for your assistance. Happy to provide more details if necessary. Elena

I can't praise Samantha in City Residential enough. She helped us immensely in getting a very long drawn out sale of our apartment completed. Even when the sale was agreed she did not end our support there (as some agents would) as she followed up the buyer and their solicitor to keep things moving along for us. She patiently and regularly chased up on our behalf and kept us informed.

A 5 Star service. I would highly rate Samantha and all the staff at City Residential as they are a good team who know the market around Liverpool/Merseyside and go out of their way to provide great customer service. Many Thanks.

Went for a flat viewing with Emily and the whole process was really easy and straightforward. Emily was easy to contact and she let me know well ahead of time when the current tenant wanted to change a viewing time. She was at the flat right on time and has been really helpful afterwards answering any questions I've had really quickly and very professionally. I'd definitely recommend City Residential Ltd and in particular Emily!

We dealt with Josh Freeborn at City Residential in relation to the purchase of an apartment in Liverpool. From our first telephone call making enquiries right through to the day of completion he was professional and responsive: getting back promptly to us via email or calls if we had any questions and kept the momentum going on the process by regular check-ins with us, the seller and the solicitors. When we met him to view the property he was always on time, very knowledgeable, presentable and polite. He was a pleasure to deal with.

My dealings with City Residential have been excellent. My home quickly had 14 viewing over 4 days resulting in 3 offers thanks the Josh and Samantha's hard work showing clients round. I'm delighted to say that I completed the other day helped by Josh ensuring the momentum of the sale remained and keeping me regularly informed throughout. I cannot fault the service I have received to get this sale through in less than 12weeks. Thank you

Josh and his colleagues organised the sale of an apartment for me. Great job - not always easy and took a bit of time but Josh kept things moving and was cool and collected throughout. Previously City's lettings team had rented and managed the property for me. Also a good job. Would recommend to all and many thanks.

Just purchased a flat via city residential and I could not fault the professionalism and communication that Josh demonstrated throughout the process to keep me up to date with regular updates without even having to ask for them which really helped during such a stressful periods. Josh would also unlike many other estate agents I have dealt with in the past actually return phone calls when he said he would which saved so much of my time chasing.

Currently looking into renting a flat and Emily Jones has been extremely helpful. She was absolutely lovely to speak to and well informed regarding all of our questions. The service she's provided has been really speedy and professional.

I would have put up a five star review, but prior to Stephen stepping in as my property manager, I would have given city residential a 2 star review. Stephen however has been the most professional manager I have come across and has always been right on top of things. I have since moved locations, and I would like to thank Stephen for his 5 star managing, and for closing my accounts with the company hasel free.

I recently sold my apartment through City Residential having previously let it through them for years. It wasn't a straightforward sale but Samantha McCauley went above and beyond doing everything she could to make sure it went through eventually. Her regular communication was excellent and she was very proactive in coming up with ideas and having conversations on both sides to keep things moving.

She worked well with the team in the rest of the office to obtain contacts when needed from property management and to obtain information on the property from when it was being let. I've sold a couple of properties over the years and honestly don't think I've ever seen an estate agent work as hard for me as Samantha did, many thanks!

I have received a highly professional service through City Residential in looking for a rental apartment. The letting agent, Emily Jones, has been friendly and proactive in prompt email reply and help with any queries throughout the rental process. Highly recommend for everyone.

Really pleasant experience dealing with City Residential. Emily Jones showed me around the apartment and was very friendly and helpful. I have been dealing with Rachel Bradshaw since who has been excellent. Very responsive, professional and friendly. They have made me feel so comfortable while moving out for the first time. Highly recommend.

Very consistent and efficient! Viewing was very comfortable, Emily let us spend as much time as we needed at the building and answered all our questions. Also the process of applying and reserving was made easy.no upfront fees either! Excellent x