Chase Holmes

Very positive experience in dealing with Heather who helped me complete an investment purchase. Great service and communication. I looking forward to dealing with Heather and Chase Holmes again in the near future.

Thank you for selling my house in 5 days! Amazing service from the start to completion. The Fantastic Sales Progression Department made selling a breeze! I have used other estates agents in the past and also used a different estate agent for buying on and I can honestly say there is no comparison! I highly recommend Chase Holmes and will certainly use you to sell again in the future. Thank You!

Having dealt with several other estate agents over the years Chase Holmes and their amazing team stand out from the rest. Approachable, friendly and dedicated to getting the sale over the line. No one better from what I have seen.

Outstanding service from CHASE HOLMES ESTATE AGENTS. Fantastic package offered to sell our home, the saying goes 'you get what you pay for' and we got MUCH MORE than we paid for that's for sure! HIGHLY RECOMMEND TO SELL YOUR HOME IF YOU WANT THE BEST PEOPLE TO DO IT! Best estate agents I have ever used (and I have used a lot in our area in the past) 100% CHASE HOLMES ALWAYS FROM NOW ON! Excellent service from start to finish.

Fantastic service, from start to finish. They kept me up to date with everything, and made sure I understood the process, with me being a first time buyer. Could not praise the staff enough, everyone was friendly, approachable and happy to help with anything. Heather and Susan were fantastic, and Dom could not have done more. 100% world class service. Would 100% recommend buying, or selling a house through Chase.

Kept me upto date with any viewings and the feed back from the viewers. Always helpful, especially Susan in the Jarrow office. Totally recommend them!

Professional and easy to contact. Very helpful in the Hebburn branch and a pleasure to work with.

Great service throughout the process. Special mention to Grace and Heather for going above and beyond.

Would recommend to anyone, very efficient staff and friendly to, kept us informed every day and sold our house very quickly, Brilliant.

Fantastic support from the Heather Fawcett and the rest of the Chase Holmes team in the sale of my mother's property in Hebburn Kept me informed of progress at all times and positive can do attitude We did get more for the property than we were expecting which was brilliant Would definitely recommend

A big Thank you to all the staff who put my worries when buying our new home. Everyone went out there way to help us get sorted into our new home. Fabulous caring helpful understanding staff when buying or selling. Thanks to everyone wouldn't go anywhere else (if I ever need a new home) from Deborah & Davey

I recently purchased my new home through Chase Holmes and they were fab all the way from start to finish. Special thanks to Natasha during negotiations and Heather for all her work through a very testing process to completion!

Just recently bought my first home and Chase Holmes were great throughout! Special thanks to Natasha who was amazing through the process! Massively recommend!

Staff were very pleasant but overall very disappointing service. I inquired about viewing a property in Boldon and a viewing was promptly arranged. I turned up at the property at the agreed time to find the vendor not at home. After looking back at the confirmation text message I noticed that the house number was different. After looking at the other house it was not immediately clear that this property was also for sale with Chase Holmes as the vendor did not have a for sale sign being displayed.

Therefore I assumed the house number in the text message was wrong and left. I then received an email from Chase Holmes asking why I did not turn up to the viewing. After explaining the situation and doing some further investigation it was apparent that I had been booked in to view the wrong property. When I initially inquired about the property I wanted to see I was not advised that they had two properties on the same street for sale and was not asked to clarify which one I wanted to see.

The incorrect property was completely off my radar as it was well out of my price range and therefore never appeared in my search. I have since bought a property through another estate agent. Chase Holmes have essentially managed to potentially lose a sale for one client and completely wasted the other client's time as well as mine. To be fair to the person I was dealing with I did receive an apology. However, I believe the whole situation could have been avoided had my inquiry been dealt with more professionally, based on my experience I would not recommend this estate agent.

Very friendly staff and a very professional attitude, Lisa and her team are excellent. Thank you so much

Chase Holmes did a good gob for us finding a buyer for our home and a good tennant for our flat. Very professional and friendly staff who keep you updated through the process. Highly recommend Chase Holmes.