Frost

We used frosts to rent property. Charlotte made the process seamless. What I like most about her was that she did what we needed most, understood our needs and requirements. Really happy with her service!

Charlotte @ Frost was so amazing and professional from my first contact with her over the telephone she was very courteous and we are unable to fault her or any of her team members! We were seeking a rental property, the whole journey was seamless throughout and we were kept updated & informed all the way. Thank you for providing an excellent service and would thoroughly recommend to anyone

I rented for a year with Frost. The lettings team lead by Jenny and Charlotte were the most professional and helpful I've ever experienced. They went above and beyond in helping us with queries and a dispute. I would certainly recommend them especially if you're a first time renter. Wish you and your team the very best.

I had the pleasure of dealing with Charlotte from Frost when I was looking for a new family property. Charlotte was in constant communication throughout the entirety of the process whilst being professional and giving her expert (and honest) advice which was greatly appreciated. Since speaking with Charlotte, I have forwarded her details on to countless friends, family members and work colleagues.

I know that she will be able to help them just as she did us! Estate agents can sometimes get a bad reputation, however, I cannot fault Charlotte in any way at all and she is a valuable asset the the organisation. Very happy customer!

I have recently rented an amazing flat via Frost Agency and the service was superb! Charlotte and the team went above and beyond to accommodate our needs and I could not recommend them highly enough! We were supposed to rent a different flat but the tenants from that flat decided not to leave which left us in a difficult situation as we needed to move ASAP and Charlotte contacted me as soon as a new flat was available and even dropped the keys to my old place when she was on holidays as I had to isolate after coming back from my holiday travels. Honestly just amazing!

We recently rented out our property via Frost and particularly appreciated Charlotte's honest and accurate advice in finding suitable tenants. She listened to and addressed all our concerns quickly and took the pressure off what happened to be a stressful situation for us. We have also had some interaction with the lease team and the property management team who are equally professional and responsive. We would happily recommend Frost to others!

I had the most smooth and effortless transition to the UK all thanks to the Frost team! They were super efficient and really helpful with any queries, issues and constraints that I had. I could not recommend them enough! Thank you Frost team for our home away from home :

We would highly recommend the lettings department of Frosts. Charlotte was like a breath of fresh air and her advice was invaluable. She found tenants for our 4 flats within a week, and they have all proved to be a perfect match. Janice's efficient admin service has been so helpful to us. It has been a pleasure to work with this estate agent

Was recommended to use Frost by a well known and long established local property developer and even though the flat was at the lower end of the property value they deal with the team provided a professional and supportive service. Lee was particularly helpful and dealt fairly with the issues my quick sale caused me. I would have no hesitation in using them again. And would recommend giving them a try regardless of what you have to sell.

The Frost team effectively marketed the property which sold for the full asking price in the first weekend of viewings The support team followed up on the sale process sending regular reports and managing any issues as they arose. They could not have been more helpful an even regularly visited the property which was empty, turning on the heating during a cold spell. Particular thanks to David and MaryJane who were stars. Highly recommended.

Through the company that I work for we recently bought a property through Frosts in Purley. We dealt with several of the sales team. One aspect shone throughout the transaction. Fantastic communication. Well done Team Frosts. Particular thanks go to Ben, Lee & Ryan.

Critical: Professionalism, Quality, Responsiveness, Value Baaaaaaaaaad peopl, liars who just want to push the deal over the line!

Highly professional, very reputable with excellent clear and concise communication facilitation between buyer and seller. Always punctual and accommodative. Lee in particular is a pleasure to work with. A growing rental service, which is led well by Jenny and Charlotte.

Great estate agents, highly recommended! Many thanks to the whole team, in particular Ben, Ryan and MaryJane who were so efficient, helpful and professional in selling our house. We are settled and very happy now in our new home thanks to the team at Frosts. We had tried other agents previously and kicked ourselves for not choosing Frosts from the start!

Despite the enormous pressure brought about by the stamp duty deadline, Frosts delivered responsive, professional and genuinely caring service. Ben's passion for our property and his unbelievably helpful video tour, coupled with MaryJane's quick, precise and open communications meant that our sale went through as smoothly as possible in a sometimes tricky 4-house chain. No hesitation in recommending them. All good.

The team at Frost Estate Agents made the purchase of our first home a smooth and enjoyable experience! Perry & MaryJane were fantastic throughout and we would absolutely recommend the agency. Thank you for everything!

We engaged with Frost Estate Agents in the summer of 2020 whilst looking for our forever home. The quality of houses that Frost had on offer that met our criteria at that time considering we were in the midst of a pandemic was fantastic. We viewed properties online initially and then in person once restrictions were eased. The quality of the service remained responsive and professional throughout and we eventually found the perfect property.

The team at Frost took a pro-active role in ensuring that our property chain kept moving forward and within 4 months we had moved into our new home. Again, amazing considering this was during the pandemic. Since moving into our home the aftercare and support has continued and the team have been extremely helpful. The level of service has continuously been exceptional and I highly recommend them.

Just tried unsuccessfully to buy a property through their Purley branch but found them professional and straight. Have used them before and it was the same good standard then.

I've met Darryl, Jenny and previously Ben from Frost Estate Agents and think they are both professional and knowledgeable, so would recommend you consider Frosts if buying/selling your home in this area. They're also one of the largest local independent Estate Agents, so again, are definitely worth considering. They've got a load of great customer testimonials on their website too. They cover Purley, Croydon, Wallington, Banstead and other local areas.