Dann Clifford

If I could give them zero stars I would. Avoid like the plague. Mr Dann would be turning over in his grave with what's happened to his company. Those in charge are the worst, totally useless and zero professionalism. Arrogant liars.

If there was a zero that is what i would give this unethical and incompetent company. As private tenants we have no choice but to deal with these people as they are the landlord's appointed agent. They will stop at nothing and we have been at the receiving end of their relentless harassment. They have no integrity, they are dishonest, unprofessional and utterly incompetent.

Clifford Dann provide the worst service imaginable as Managing Agents. They're incompetent and insincere and they don't respond or communicate in a timely fashion and often don't respond at all. They do a shoddy job and deliver an incompetent service, refuse to take responsibility, blanking communication about the many problems they cause. They charge astronomical maintenance fees for a less than mediocre service such as window cleaning that fails to even happen.

Their knowledge is outdated drivel and therefore can't solve real problems. Clifford Dann has a huffy and arrogant "can't do" attitude, they don't communicate effectively and their huge incompetence is only matched by their enormously inflated fees.

We used Clifford Dann as the managing agent for our block of flats and almost immediately regretted it. They are incompetent and we had no confidence they knew what they were doing. They took a large sum of money out of our account without authorisation which it turned out was for their own additional fees that we were not made aware of before incurring.

They were slow to deal with issues, some issues never got resolved at all despite months of asking. Our accounts were in a state of disarray by the time we handed the management over to another company. The service we received was so poor we lodged a complaint with The Ombudsman who agreed there had been failings in the service given and that procedures had not been followed in the way payments were taken out of our account. Steer clear.

The worst managing agents we have ever had the misfortune of dealing with. If you want an agent that will lie to you, patronise you, spend your service charge and sinking fund without authorisation and without sending you an invoice then Clifford Dann are the agent for you. They were deliberately vague about the purpose of a substantial payment (we're talking thousands of pounds) shown in our accounts only to eventually admit that it was an invoice sent to them internally by their own survey department that had never been forwarded to residents and had been paid immediately without obtaining our consent.

The Ombudsman found that there had been a "shortfall in service" as Clifford Dann had not made it clear that the payment would be due and that "the firm should have gone through the procedures in place to obtain authorisation prior to payment". To be avoided at all costs

Dishonest. Awful experience trying to buy house. Don't trust them!