Mishon MacKay Management Ltd

Professional and efficient service received from Sue to purchase a new investment property.

I've had a very positive experience from the Hove team at Michon Mackay. Took me ages to find an estate agent I felt was right for me. From the start they were friendly, reliable and honest. They didnt feel like a 'sales' people which for me appealed, really nice group of people working with your best interest at heart. I recommend for selling your property.

Great service to the end. not an easy sale & communication & updates along the way were all forthcoming, helpful & professional. Amy was great throughout my sale, smoothing the way as it went.

Sue and Amy at Mishon Mackay were friendly, hard-working, immensely professional and excellent communicators. Nothing slipped through the cracks and I was very pleased that the flat I wanted in Hove was being sold by Mishon Mackay. Their boss and their colleague Thomas were also responsive and friendly. Overall, an entirely positive experience.

They have been absolutely incompetent since the beginning. Any repairs and maintenance needed during our tenancy had to be communicated multiple times with some matters such as a window that would not close in the middle of the winter, taking 6 months to deal with. We had to keep in contact with the landlord even though they were managing agents so we can make sure that things were communicated properly.

When we had viewings in our apartment after the second lockdown the agent was not even wearing a mask even though we had made a big deal about it. Every communication was a dreadful prelonged nightmare with constant delays, miscommunications and always ending up with the cheapest solution possible only for the same problems to arise again as they it was not dealt with professionally.

New touch screen display on the windows look good, however does not exactly fill me with confidence that they are taking customers safety very seriously. I understand they would want to limit the amount of customer enquiries in the office, but to have a touch screen display outside with NO ANTI BACTERIAL HAND GEL on offer is not in the best interest of the client. They should provide anti bac next to the screen and a sign to ask customers to anti bac their hands before and after use.

Mishon Mackay in Hove sold our flat and did a fantastic job. We were really impressed. We mainly dealt with Steve the manager, and Sarah McCarthy. Everything got answered straight away, and they really helped following the steps of the sale, keeping in touch with both parties, and with solicitors. I would definitely use them again in the future.

I recently sold my flat through Mishon Mackay, dealing with Amy Newman and Sarah McCarthy in the Hove branch. I have to say that the service I received from them was exceptional, they both helped me navigate the way through a tricky transaction, which was made near impossible by troublesome solicitors. They were both responsive, proactive, attentive and most of all compassionate. The overall service I received from Mishon was great, from start the finish. I would highly recommend them!

Mishon Mackay, Hove, have sold our house! Didn't take them long! They presented a very fair valuation, which created a consistent stream of viewings. Their agents were courteous, professional and encouraging at all times. Once we accepted an offer, Mishons had dedicated staff on hand to ensure a smooth process to exchange of contracts, which included liaising with both ourselves and the buyers, as well as the solicitors. I recommend Mishon Mackay very highly and am delighted we have achieved a sale in such a short period of time.

Do not use Mishon Mackay to sell your property. Listen to all the other people who tell you how bad they are and do not think it might be different for you! They are slow, rude and misleading. Just choose another estate agent. any other!