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Grisdales At Grisdales, we believe life is a property journey and our mission is to help you every step of the way with passion, honesty and expertise. We are considerate of our clients and colleagues and always strive to fulfil our potential. Our values sit at the core of company decisions & influence the way we work and interact with you. We have thought long and hard about what it takes to make an excellent estate agent. We truly believe that our values provide a sound foundation for us to work from, allowing us to provide a professional service that our clients both expect and deserve.
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Rachel Ritson is the captain of the ship! She makes sure the company is heading in the right direction, at the right speed and adjusting the coordinates as and when necessary. Responsible for the strategy and direction of the company, day to day work involves ensuring our people, systems and brand are working cohesively and aligned with our culture and company values of passion, honesty, expertise, consideration and potential.
Established over 25 years ago, we're an independent, award-winning estate agent who provides property services throughout West Cumbria from our offices in Cockermouth and Whitehaven. We believe life's a property journey and our mission is to support you every step of the way. Our core values of passion, honesty, expertise, consideration and potential are cornerstones in all that we do.
West Cumbria is an amazing place to live and has something on offer for everyone. From the coasts to the peaks and the historic towns to our traditional villages. We enjoy locally grown food and Cumbrian traditions, independent shops and bustling high streets, there's many outstanding schools and even more adventures to be had.
We're members of the TPO scheme which provides a free, fair and independent service to protect clients from unfair practices. As members, we're able to access information, insight, ideas and inspiration from Property Academy to help us fulfil our potential and be the best that we can be.
Reviews (27)
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Christian Shorter
Jun 10, 2022
I could not have wished for a smoother and more efficient rental experience! A great property that fitted my requirements followed by an extremely responsive and professional team from the Cockermouth office. It made my return to the UK that much more manageable and stress free. I look forward to dealing with Grisdales and Alison and her team during the rental tenure. Thank you Grisdales! One happy customer.
Leanne Heron
Jun 05, 2022
Extremely happy with the service we received. Renting a property was seamless and stress free. Alison was amazing at communicating and made relocating a breeze.
Neil Hewitt
May 14, 2022
Very delighted the way our property was valued, Laura Weir from Grisedales was very helpful and knowledgeable. If and when we decide to sell our property we will definitely come to Grisedales of Cockermouth for their assistance in the sale.
Phil Scholey
Apr 23, 2022
Typically moving house is a stressful experience but I cant thank the team at Grisdales enough, especially Alison for taking this into consideration at every step by making sure we are supported through the whole process. I was impressed with how they have adapted their paperwork to be handled online making the administration of the move as painless as possible. I would highly recommend Grisdales for reliability and customer service
Greg Harper
Apr 11, 2022
Fantastic service from Alison over the course of several years. Would highly recommend. By the far the best estate agent I have dealt with.
Liah Potts
Mar 03, 2022
Having just purchased a property marketed by Grisdales in Cockermouth, we can not thank Helen and the whole team enough. At every single stage they bent over backwards to help us in very demanding circumstances whilst remaining professional and friendly throughout. Without a doubt, the best and most efficient friendly estate agents we have ever dealt with. Our sincerest thanks to Helen, Destiny and the rest of the team.
Josephine Toogood
Mar 03, 2022
Jess was a perfect example of how to do a viewing. She was extremely professional & also very warm & friendly. Jess is a credit to Grizedales & I hope she is appreciated & rewarded within their workforce.
Tom Borg
Feb 17, 2022
We just moved in to a tenancy with great relief in this starved market, thanks to Grisdales - their brilliant service through Alison and Jessica was friendly and efficient from viewings right through to key in hand. Prompt and helpful replies to queries were a godsend because the third party 'HomeLet' online references page is a combination of easy click box and a refusal to accept jpg or pdf image uploads. All well in the end though thanks to Alison's help. Highly recommended team.
Jenny Bailie
Jan 24, 2022
Grisdales were professional, they visited the house and explained everything thoroughly. They arranged all the visits and kept me informed of feedback. They provided advice on how to deal with the sale. Overall, I had a positive experience and would use them again.
James Devenish
Jan 24, 2022
Grisdales are a local estate agency who provide excellent professional service with a really warm local feel. We really would say they provide a complete comprehensive knowledgable house selling and also house renting service. We can't recommend them highly enough. Their costs are transparent and they have different tiers of provision which are clear.
Tom Dryden
Aug 27, 2021
I have used Grisdales as letting agents now for 8 years. We have completed 5-6 tenant swaps in our property and they have always been on point. Our property has never been empty for more than a month and there communication has always been spot on. Highly recommend *****
Laila El Hagri
Jun 12, 2021
Lesley was my main contact who visited me in my house and went through the process of renting out my property. I felt well informed and costings explained, and in good safe hands. Thanks to the Grisdale team in Whitehaven, carry on with the good communications and reliving the stress of renting out a property.
Sophie Louise Holbrook
Apr 15, 2021
Rented my home through Grisdales Estate Agents. They made everything so easy and so simple! I would highly recommend renting with Grisdales. Thank you so much.
Jenny Banks
Apr 03, 2021
I recently decided to rent my property out via Grisdales. They made everything very simple, easy and quick. The agent who I met with was incredibly helpful, informative and worked quickly. She had my property rented out in 1 day of it being on the market, I was delighted! Would 100% recommend!
Callum Woodend
Aug 27, 2020
I recently purchased a property from Grisdales Cockermouth and the service i received was fantastic. I dealt with Susan mainly for the sale, her assistance and help was brilliant both before and during the viewing and then during the sale. Will certainly be using Grisdales in the future.
Lynsey Watson
Mar 06, 2020
Got, my house through grisdales every thing was a smooth process and excellent from day one. All the girls and Lewis have been fantastic
Daniel Lowerson
Nov 15, 2019
Lesley at Grisdales has always been a pleasure to deal with open, honest & very professional - and has again sucessfully let my property in Whitehaven
Paul Airey
Oct 25, 2019
We purchased our flat as a buy to let from Grisdales. The purchase went extremely smoothly with this experienced team and was completed in 5 weeks. We have the property on a fully managed let, the flat let within 3 days and we are very pleased with the overall package. Many thanks to all the girls.
James Maxwell
Sep 10, 2019
Was looking at houses in the area & was approached by a friendly team member called suze, she showed me what properties were on offer in the area and she couldnt have been more helpful, professional, polite and great service.
Karen Howsden Winter
Aug 18, 2019
Excellent, personal service by professional and knowledgable staff. Nothing is too much trouble; would highly recommend this Estate Agency.
Chris Stone
Aug 16, 2019
Purchased through the Cockermouth office, all the staff were helpful and friendly and passed messages on etc. Destiny was the sales person, I dealt with, she was incredibly professional and patient, really encouraged me to take my time when viewing and arranged further viewings. Sorted out problems and even came across and helped carry some bags. across when we moved in. Susan was also very helpful and communicative. The service was also very personal and the team have kept in touch post move, checking all is okay. Would highly recommend Grisedales Cockermouth.
Sarah Nettleton
Aug 16, 2019
The team at Grisdales are all highly professional and very friendly. They absorb any stress that you might have when selling a house. Susan was always prompt and extremely helpful. I'd really recommend them all and am so pleased we opted to sell our property with them. Thanks to all Susan, Destiny, Rob and the team.
Anna Renouf
Jul 11, 2019
Excellent balance between professionalism and friendliness. I would recommend to anyone as they take care to think of the little touches and made my experience very easy and enjoyable.
Felix Brenton
Jun 26, 2019
Alison was great in helping me find a rental place! Great communication at all times and easy to use web site.
Richard Taylor
Jun 22, 2019
Absolutely brilliant from day one. I switched to Grisdales, (Cockermouth branch), from another agent because I'd not had much interest on my house for months. I had viewings with Grisdales within a matter of weeks and an offer before the end of the year. The pictures of my house were brilliant. Always really friendly and professional no matter who you speak to in the office and they couldn't do enough for me to help me through my sale. Can't recommend them enough.
Bill Ideson
Jun 22, 2019
I would just like to say a big thank you to Alison and the Team at the Grisdales office in Cockermouth. I received a first class service that was made really easy to deal with rental agreement. Would happily recommend them and would certainly use them again.
Gillian Naylor
Jul 27, 2017
Great service from friendly staff. The advice was useful and honest with my best interests as the main focus. Thanks to Robert Sunners.