Welcome to Castles estate agents, we have been successfully helping local vendors, landlords, buyers and tenants with their property journeys since 2002. Our main focus is to provide the very best advice and service to everyone we deal with and this has resulted in us having a reputation which we believe is second to none. Please don't just take our word for it, we have platinum status on Feefo an independent property review site and have been handpicked by The Guild of Property Professionals as well as the Relocation Agent Network.
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Established in 2002 by managing director Mark Noble, Castles fast became recognised not only for being one of Swindon's top selling agents but also for offering a level of commitment and service that vendors and purchasers in Swindon had not been accustomed to. Our bright and modern offices on Commercial Road offer a relaxed yet professional environment for our vendors, purchasers, landlords and tenants to speak to us about their property needs, a dedicated reception area ensures that everyone can have their own space rather than being in the middle of the normal cramped office.
Whether you are thinking of selling or letting a property, Castles have it covered for you, our team of property experts have the passion and knowledge to not only sell or let your property but will provide the best advice and tactics to maximise the value of your home. Our service levels have been recognised by the Guild of Property Professionals and the Relocation Agent Network and have led to us having platinum trusted status on Feefo, an independent property review site.As a result of the above, Castles will be able to make your property journey stress-free and successful.
Reviews (13)
Ahsan Khan
Apr 02, 2022
We had Amber show us around a property we were interested and she was very knowledgeable, friendly and able to answer all our questions. Upon making an offer we had Lucy guide us through the process providing helpful advice along the way leading to a successful conclusion. We couldn't be happier with the service we've received!
Tinikka Mason
Feb 09, 2022
Currently using Castles due to buying a property through them. They have been excellent so far. Communication is easy, and they are always polite and happy to help. Emma has been great from viewing the property, having all relevant information to hand, to keeping in touch now the offer has been accepted and next steps. So far so good! Would recommend!
A. Greene
Feb 07, 2022
BE Aware! This agency are a shambles, they lie to the landlord about reports being made aware in routine inspections such as broken wardrobe etc therefore making the landlord believe the tenants are slack in reporting repairs and a as result losing our whole deposit. Will be reporting this agency and dodge landlord to Trading Standards and the Media. Absolute thieves!
Amy B.
Oct 05, 2021
We have been delighted with the way Castles handled the sale of our home. Castles got our property on the market within 24 hours of valuation, and we sold 1 week later having received 5 offers well over asking price. The whole process has been handled speedily, professionally, and smoothly. We went with Castles over other local estate agents because they offered a great service, valued reasonably, set expectations fairly, didn't have add-on fees for basics like photography, and their commission fee was very reasonable.
They have gone above and beyond to meet all of our expectations, have kept us informed at every stage of the process, and have responded promptly to any queries we had. We wouldn't hesitate to Castles again in future and recommend to others. Many thanks to Austen, Mark J, Jayne, Mark S, Guy and the rest of the fabulous Castles team.
They have gone above and beyond to meet all of our expectations, have kept us informed at every stage of the process, and have responded promptly to any queries we had. We wouldn't hesitate to Castles again in future and recommend to others. Many thanks to Austen, Mark J, Jayne, Mark S, Guy and the rest of the fabulous Castles team.
Celia Berry
Jul 25, 2021
Professional & Responsive are two very good words for Castles. From the get-go Austin came round to value my flat. He was very friendly and came prepared. My place was only small but he spent time telling me about the comparables in the area, the process etc. Mark, Lauren & Lucy made the whole selling process a breeze with Mark Swinmurn chasing through my sale to exchange. Our chain wasn't the easiest so I am so grateful to have this team at the end of the phone - they were all so willing and happy to help. Thanks again Castles!
William Bons
Jun 11, 2021
Flat was filthy with rubbish and food from previous tenant in the cabinets and fridge None of the appliances working, no hot water, no shower, no heating, washing machine not working. Instead of doing maintenance of what's not working they give you some legal bs like "by law we don't have to repair that." and then after several weeks they send one of they dodgy contractors into your home, when you are at work, without giving you notice or getting your consent.
It took me more than 2 months to get my deposit back after I left the property. AVOID at all costs you will be better off living under the bridge than by doing business with these unprofessional, unqualified, unethical clowns.
It took me more than 2 months to get my deposit back after I left the property. AVOID at all costs you will be better off living under the bridge than by doing business with these unprofessional, unqualified, unethical clowns.
Gareth Bridges
Jun 10, 2021
Absolute shambles of a company now Mark Swinmurn is the sales manager. Would love to inform Mark Noble the owner of the company of the people working for his company. Surprisingly after the office was 14 plus days into a complaint they actually then decided to produce the company complaint procedure' Can I ask Mark? Shouldn't that have been the first document produced to me when I initially spoke about my concern? Use at your own peril people.!
Emma Forrester
May 31, 2021
Beth McMorrow
Jan 12, 2021
Had such a pleasure renting out our property with Castles, especially after dealing with Matthew Wyeth. He was extremely professional, proactive and really helped get our tenant moved in quickly. Would highly recommend and will certainly be coming to Matthew again with more properties! Ebony was also a gem to deal with as she was very quick to help. Thank you for the great service!
Jemima Bartholomew
Oct 12, 2020
I would highly recommend using Castles, especially if you need the guidance as a first time buyer - very friendly team who will take time to listen to your requests and answer your questions. They have been amazing at helping me get my first property. After a very stressful time using a different estate agents I was not sure if I wanted to try look for a house again. The Castles team have helped me find my perfect first home and with no stress!
Andy Woodward
Apr 23, 2020
A first class service from Castles. They have been extremely proactive and helped guide us through a challenging and emotional sale. Their advice and expertise has been invaluable, and they kept us up to date throughout the process. Castles certainly went above and beyond what we expected of them. A huge thank you to Simon Legge in particular who was key in managing the completion of the sale and was an incredible support to us. We have no hesitation in recommending Castles.
Gary Mchugh
Jan 13, 2020
The team at Castles work hard to get you a buyer & deliver a great service. I have used Castles for many years now and would always recommend them to people, above any other estate agent! This year alone, they have sold my Daughters house in one day, and then sold my sons house within two days. They also have a pending sale for my neighbour too. My own unique property was sold with them also.
During the negotiations of my sale I dealt mainly with Natalie Bristow. She is a great communicator, was always happy and upbeat, she is a natural true person you would want speak to on the end of the phone when you called them. She did what she said she would do, and it was great to have built up a trust and rapport with someone. To top things off, Natalie was the person who actually showed my buyer around my house and secured the sale! Excellent. She is a great asset to the team and Castles.
During the negotiations of my sale I dealt mainly with Natalie Bristow. She is a great communicator, was always happy and upbeat, she is a natural true person you would want speak to on the end of the phone when you called them. She did what she said she would do, and it was great to have built up a trust and rapport with someone. To top things off, Natalie was the person who actually showed my buyer around my house and secured the sale! Excellent. She is a great asset to the team and Castles.
Marc Williams
May 21, 2019
From the first telephone call that I had with Debra, I can't recommend Castles highly enough, she was able to put my mind at rest after a previous bad selling experience with another Swindon Estate Agent. The team I dealt with over the process included Chris, Ben, Mark, Lauren, Michael, Guy and Simon. They were all very professional throughout and kept me fully updated at all times.
When we came up against issues they were quick to sort them and I could ask no more from them. Thanks guys. I will definitely be recommending you to friends and work colleagues.
When we came up against issues they were quick to sort them and I could ask no more from them. Thanks guys. I will definitely be recommending you to friends and work colleagues.