King Robin

We were able to secure a rental property quickly and smoothly. Many thanks to Vicky who guided us through the process and was very helpful in showing us the house and answering our questions.

Do not use RK for renting- They will attempt to take as much of your deposit as possible. They tried to use OLD photos from before we moved out/finished cleaning before we showed our own proof photos. They also don't really care about inconviencing you. There was scaffolding blocking our only exit/entrance and had no intentions of moving it until i had to talk with safety and legal.

If you're renting with them make sure you have photos of e v e r y t h i n g not just the whole rooms either get close ups. & Get everything in written proof and screenshots. I have never had any issues with any other landlord/agency whilst renting in the past. RK are by far the worst. Update: They'll also begin to harass you via email for your review!

Can only really endorse many of the previously posted positive comments. We changed from another Agent to Robin Kings, so glad we did, my only regret being, should have done so much sooner, completely different experience, from our previous agent. Although our new agreement took probably longer to conclude than I would have liked it was certainly NOT down to any lack of trying on Vicky's part.

Moreover its about ALL parties being satisfied with the outcome. Without wishing to speak for others, but I'm going to, I believe we were all more than satisfied with how business was both conducted and how it concluded. I would have absolutely no problem with recommending Robin King to anyone.

I have sold and let several properties with Robin King estate agents and would thoroughly recommend them. They are efficient and really on the ball at keeping you informed. They are accurate in their letting and sales valuations and friendly and professional all round.

Vicky and the lettings team at Robin King are unfailingly friendly and helpful; their customer service is exemplary. Vicky came to see us on her day off as she knew the time-pressure we were under. She has helped us find local tradespeople, answered our insurance queries, and advised on so many other issues. The house was quickly let to lovely tenants. We are kept regularly informed and updated. Faultless service.

As a landlord I found Robin King to be very helpful and professional. I would not hesitate to recommend them to any other landlord.

I've had a great experience with Robin King Lettings team. I've been a tenant of accommodation that they managed. The initial viewing and then subsequent take over meeting were very pandemic mindful. Every question I had, was answered in timely manner. There have been 2 issues with white goods, not related, that were handled promptly with regular updates and now that sadly, it's time to leave, I've had great communication from the Lettings Manager about the options open to me. Thanks.

Unbelievably good! Every person we dealt with in Robin King's Congresbury office was positive, helpful, professional, responsive and and reliable : throughout they were enthusiastic about the house we were selling and provided sound advice and reassurance in equal measures at just the right times (unlikely a well known National estate agent we tried previously!).Ruth Treasure-Smith stands out in particular - she has an inherent and uncanny ability to communicate at just the right time. Simply brilliant!

All the 'Verys', Helpful, friendly, genuine and more! Couldn't recommend them enough.

Friendly staff with quick responses to queries. Alex has been really helpful over the last 6 months and given great advice.

Very disappointed with Robin King Lettings as they have some nice properties. I want to share our experience to avoid it happening to others. Despite paying a significant amount of rent the cooker, dishwasher, plumbing, heating and electric garage door were not functioning properly at the start of the tenancy, Added to which, when you turned on the lights in the kitchen - it tripped the whole circuit.

This was written on the inventory but no one felt the need to do warn us! Over a week later - I am still waiting for a new dishwasher, the cooker repair is scheduled for next weeks so has been unusable for 10 days, the heating is not working properly and neither is the garage door. While Robin King have been responsive to some of the issues my point is that the property should have been up and ready for when we moved in, especially as this is only a short term let.

I have not been offered any compensation from the landlord and will have to pay the full rent this month. Learn from our mistake and check everything is working properly before you move - turn on taps, lights, cookers etc as you can't rely on the landlord or agent, all they want is to get the property rented as quickly as possible so they can have their money. Overall a very disappointing, expensive and necessarily stressful experience.

We saw our new home advertised through Robin Kings website. When we were shown around the property we were very impressed with the quality of the viewing appointment, (thank you Margaret). As a result, we decided to market our property through Robin King. From start to finish we could not fault the service received. The marketing of our property, the arrangement of viewings right through to the sale of our home and purchase of the new property.

Communication between all parties was prompt, efficient and made what can be a very stressful event, more manageable. Thank you to all involved at Robin King in helping us find our fabulous new home. Would recommend you to anyone.

Robin King are a quality local agent. They understand the market, the process and employ very high quality staff. Their accessibility and service is second to none, with dedicated staff performing to a high standard on all occasions. Having both purchased through and sold via Robin King in difficult circumstances, I would have no hesitation in using them again or recommending them to others.

Our experience of selling our house through Robin King estate agents has been excellent. We felt the support we received from the whole team was outstanding but in particular from Ruth Treasure-Smith who guided us through the whole process and secured us a sale at our asking price. Always available at the other end of the phone, the Robin King team responded quickly and efficiently to our queries. I would thoroughly recommend them if you are looking for a local, caring estate agent.