At Grisdales, we believe life is a property journey and our mission is to help you every step of the way with passion, honesty and expertise. We are considerate of our clients and colleagues and always strive to fulfil our potential. Our values sit at the core of company decisions & influence the way we work and interact with you. We have thought long and hard about what it takes to make an excellent estate agent. We truly believe that our values provide a sound foundation for us to work from, allowing us to provide a professional service that our clients both expect and deserve.
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Rachel Ritson is the captain of the ship! She makes sure the company is heading in the right direction, at the right speed and adjusting the coordinates as and when necessary. Responsible for the strategy and direction of the company, day to day work involves ensuring our people, systems and brand are working cohesively and aligned with our culture and company values of passion, honesty, expertise, consideration and potential.
Established over 25 years ago, we're an independent, award-winning estate agent who provides property services throughout West Cumbria from our offices in Cockermouth and Whitehaven. We believe life's a property journey and our mission is to support you every step of the way. Our core values of passion, honesty, expertise, consideration and potential are cornerstones in all that we do.
West Cumbria is an amazing place to live and has something on offer for everyone. From the coasts to the peaks and the historic towns to our traditional villages. We enjoy locally grown food and Cumbrian traditions, independent shops and bustling high streets, there's many outstanding schools and even more adventures to be had.
Reviews (27)
Christian Shorter
Jun 10, 2022
I could not have wished for a smoother and more efficient rental experience! A great property that fitted my requirements followed by an extremely responsive and professional team from the Cockermouth office. It made my return to the UK that much more manageable and stress free. I look forward to dealing with Grisdales and Alison and her team during the rental tenure. Thank you Grisdales! One happy customer.
Leanne Heron
Jun 05, 2022
Neil Hewitt
May 14, 2022
Phil Scholey
Apr 23, 2022
Typically moving house is a stressful experience but I cant thank the team at Grisdales enough, especially Alison for taking this into consideration at every step by making sure we are supported through the whole process. I was impressed with how they have adapted their paperwork to be handled online making the administration of the move as painless as possible. I would highly recommend Grisdales for reliability and customer service
Greg Harper
Apr 11, 2022
Liah Potts
Mar 03, 2022
Having just purchased a property marketed by Grisdales in Cockermouth, we can not thank Helen and the whole team enough. At every single stage they bent over backwards to help us in very demanding circumstances whilst remaining professional and friendly throughout. Without a doubt, the best and most efficient friendly estate agents we have ever dealt with. Our sincerest thanks to Helen, Destiny and the rest of the team.
Josephine Toogood
Mar 03, 2022
Tom Borg
Feb 17, 2022
We just moved in to a tenancy with great relief in this starved market, thanks to Grisdales - their brilliant service through Alison and Jessica was friendly and efficient from viewings right through to key in hand. Prompt and helpful replies to queries were a godsend because the third party 'HomeLet' online references page is a combination of easy click box and a refusal to accept jpg or pdf image uploads. All well in the end though thanks to Alison's help. Highly recommended team.
Jenny Bailie
Jan 24, 2022
James Devenish
Jan 24, 2022
Grisdales are a local estate agency who provide excellent professional service with a really warm local feel. We really would say they provide a complete comprehensive knowledgable house selling and also house renting service. We can't recommend them highly enough. Their costs are transparent and they have different tiers of provision which are clear.
Tom Dryden
Aug 27, 2021
Laila El Hagri
Jun 12, 2021
Lesley was my main contact who visited me in my house and went through the process of renting out my property. I felt well informed and costings explained, and in good safe hands. Thanks to the Grisdale team in Whitehaven, carry on with the good communications and reliving the stress of renting out a property.
Sophie Louise Holbrook
Apr 15, 2021
Jenny Banks
Apr 03, 2021
Callum Woodend
Aug 27, 2020
Lynsey Watson
Mar 06, 2020
Daniel Lowerson
Nov 15, 2019
Paul Airey
Oct 25, 2019
James Maxwell
Sep 10, 2019
Karen Howsden Winter
Aug 18, 2019
Chris Stone
Aug 16, 2019
Purchased through the Cockermouth office, all the staff were helpful and friendly and passed messages on etc. Destiny was the sales person, I dealt with, she was incredibly professional and patient, really encouraged me to take my time when viewing and arranged further viewings. Sorted out problems and even came across and helped carry some bags. across when we moved in. Susan was also very helpful and communicative. The service was also very personal and the team have kept in touch post move, checking all is okay. Would highly recommend Grisedales Cockermouth.
Sarah Nettleton
Aug 16, 2019
The team at Grisdales are all highly professional and very friendly. They absorb any stress that you might have when selling a house. Susan was always prompt and extremely helpful. I'd really recommend them all and am so pleased we opted to sell our property with them. Thanks to all Susan, Destiny, Rob and the team.
Anna Renouf
Jul 11, 2019
Felix Brenton
Jun 26, 2019
Richard Taylor
Jun 22, 2019
Absolutely brilliant from day one. I switched to Grisdales, (Cockermouth branch), from another agent because I'd not had much interest on my house for months. I had viewings with Grisdales within a matter of weeks and an offer before the end of the year. The pictures of my house were brilliant. Always really friendly and professional no matter who you speak to in the office and they couldn't do enough for me to help me through my sale. Can't recommend them enough.
Bill Ideson
Jun 22, 2019
Gillian Naylor
Jul 27, 2017
