F H P City Living

I was lucky enough to find FHP after a troubled initial house sale looked to be falling through. Jane and Jason were super quick to find a new buyer at an increased price, which was beyond my wildest expectation. While the new sale had a few moments of doubt, Jane was proactive in chasing any queries, as well as being reassuring and offering her advice when needed. Truthfully, i couldn't have asked for a better firm to represent my sale, and I would recommend them to anyone in a heartbeat.

Jane was wonderful at every step of our very difficult house purchase. My partner and I had recently gone through a particularly challenging house purchase and Jane was amazing throughout. She was always available and super helpful; organising various surveys, reports and multiple viewings. Jane kept communication fluid, transparent and frequent at all times.

She lent guidance, updates and support (even comforted me when I was crying at especially hard parts!).I can\'t recommend Jane enough, I honestly think the purchase would have fallen through if it wasn\'t for her hard work. Thank you Jane! (Source : allAgents)

Terrible wifi 28 & 29mb upload and download speed whilst everyone in the flat has left for Xmas, countless phones calls and hours to glide and they do nothing. Mouldly bathrooms, every inch of ceiling is green In mould, seals are black. Missing plugs in sinks filled with hair. Shower clogged with hair upon arrival and I got told to unclog myself. Not proffesionly cleaned before moving In, oven was filled with grease which set off fire alarm twice and fire brigade said it was un safe. Missing doors on cabinets in bathrooms and living room.

Front door lock broke aswel as many handles throughout flat. Lino floor in living room unstuck and was promised it would be changed at the viewing before we moved in. Can't plug in Lan cables for wifi as they have been stripped and left for decoration. Sound insulation in-between bedrooms and ceiling from above flats is terrible. Slow unprofessional response from property manager, all of these problems have been photographed (for some reason there is an error when uploading here) including fire brigade and mould) from 4 and a half months ago including visits to there city office and nothing has been done.

The only quick response is when they are asking for money. Would not recommend moving into varsity house/city or dealing with fhp student living. It is the biggest regret moving in here and I am looking forward to leaving. Premium prices, 6800 a year for well below standard quality, would not recommend atall.

We had been looking for the right property for such a long time! Jane and Jason found are dream house and constantly supported us till the sale. We went through many issues during the whole process, but they spent time and effort to help us complete the sale! They are extremely professional, supportive and they would always listen to your needs and find the best property for you! Great experience! Katerina-Emmanuel

FHP looked after a flat I owned in the City Centre for almost 13 years. I could not have asked for a better standard of service throughout that time. Any issues (there will always be some ) were sorted quickly with the minimum of fuss. A special mention must go to Carol O'Grady who was a constant (in various roles) throughout that time and was an absolute credit to her company. I would have no doubt recommending both her and FHP to anyone needing someone to look after their property.

Just a short period in Nottingham, almost 17 months but absolutely satisfied from the FHP service. In particular I would like to mention the good experience with Oliver Cooper when I had to leave the flat. Fair, professional and based on facts. The "professional cleaning" from the company I selected was not so "professional", he highlighted me kindly some details we agreed to deduct from deposit.

We had a dispute on a flooring stain, we were not sure about the origin. Managed in a very fair, polite and factual way, waiting for new work on flooring after 1 month the Landlords confirmed it was not caused from me and I received accordingly the rest of the deposit. I really appreciated the honestly of the Landslor and the way in which Oliver managed the topic, polite, fair and pragmatic. 5 stars from the beginning till the end of my "rental experience".

This is a fantastic company who are professionals from the moment you instruct them. They are very knowledgeable and can help you with any market information. Proactive, trustworthy, reliable and a pleasure to know you have a team of hardworking individuals who help you through every step. Very impressive company. They Offer to help beyond the norm.

They have a understanding of looking after us as clients and I would say the best in the Buisness. Simon and Jane are true experts in the field with experience which was clearly demonstrated through our experience of dealing with them. Professional, warm, caring and excellent communication throughout our transaction.

FHP sold our flat quickly not once but twice! after the first buyer couldn't get a mortgage. Jason did a great job of marketing it and was absolutely on point about it's value and what we should expect from offers. Jane then supported us through a stressful few months trying to get the sale and our purchase across the line. She was always quick to respond and reassuringly knowledgeable about what was going on in the process. The team were always professional, friendly and made us feel like important clients to them. A big thank you to everyone at FHP and we would highly recommend them!

We have recently moved into a new property, having sold our house using FHP Living - namely Jason Cook and Jane Dixon. I would strongly recommend using their services. They are very professional and kept us informed throughout the selling process. Email questions were answered swiftly (even outside of office hours!). Jason listened carefully to our thoughts about selling / pricing and offered advice and guidance and reassurance if we became stressed! Thanks Jason and Jane! We hope not to need your services for a while (!) but will certainly recommend FHP to all!

We recently sold our property, and after discussing the sale with a number of agents, decided FHP were the best option. We were not wrong. From the initial valuation through to completion, Jason and Jane were superb. Hugely professional throughout, they also showed genuine care. We couldn't recommend them highly enough.