Thistle Estates

Don't go to these agents, highly unprofessional and rude. We had been with them for 4 years however upon ending the tenancy agreement we found that they had lost all of our signed documents and proceeded to renovate the property and attempt to charge us for cleaning. In addition during the tenancy they put in very little effort to maintain the property and if things did go wrong on most occasions bodged a repair. As well as they didn't disclose that the landlord was actually the director of the company. Stay away!

I have heard they are a very unprofessional with poor management and low standards and little care or regard for tenants. Sound like a sham estate agent!

Very helpful, good knowledge of the areas and properties I was shown, arranged appointments out of hours.

We received a fantastic service on multiple property's let through thistles, I would not hesitate in recommending using this estate agents. They are extreamly professional, very responsive, kind caring and respectful. They delivered a very high level of customer service from start to finnish. Many thanks to Rooky and Linda, also to the rest of your great team. Kindest regards

EXCELLENT SERVICE! very quick response to emails, managed to arrange appointments out of hours to suit my schedule. A BIG THUMBS UP. Thank You

They sent a builder who was very rude. They didn't deal with my complaint. The buildrr never apologized. Stay away from them they are rubbish

Worst estate agents on the planet. Rooky owns the dodgy place, she suffers with hysteria and is extremely delusional. They breech every data protection regulation there is and ignore every health and safety regulation the government has ever put in place to protect tenants. I would seriously look elsewhere if your considering renting or buying a place unless you dont value your health and want to live a damp riddled property which has no fire safety equipment fitted

These people do not know how to deal with complaints, nor do they take responsibility for anything. Definitely needs customer service training and attitude adjustments. I suggest to do some research on how they've dealt with previous clients and other reviews online.

We used Thistle estates to sell our flat in Moseley. Everything was done quite quickly and the fees are very reasonable. I was a little concerned they only advertise on zoopla and a few other websites (not rightmove) but we still achieved a good sale price. Overall I would definitely use them again.

I've been dealing with Thistle Estates for many years. It is a friendly, independent letting agency They do not charge the "rip-off" fees that most other Moseley letting agents charge. Overall their fees are reasonable for tenants and landlords alike.

Buying a new house is a daunting experience. You're so confused with what features are necessary and which luxuries can be sacrificed if they're not within your budget. But at Thistle Estates they guide you through the process to put you at ease. They cover properties from across the city and even have rental properties available. If you're looking to put your own property up for rent but haven't got the time or patience to deal with tenants, they can arrange it all for you.

They even have contracted builders to maintain repairs to your property. It's a family business run by Steve and his wife Ruky. They're both hospitable and professional in their approach. Mortgage estate agents don't necessarily have the best reputation but these guys are far from the stereotype. They're located on the main road in the heart of Moseley so parking can be an issue.