May & Co

Have dealt with John Yianni at May & Co for five years and always found them to be highly capable and responsive and professional and a pleasure to deal with.

The I have lived and worked in London for almost 19 Years. During this time I have bought, sold, refurbished, let and let out a lot of Flats. I am not a property developer - but have made a good amount of real estate transactions privately. I used Foxtons and many others. But after several horrific situations with others - I decided to try May & Co.

Right from the start you can see they are really different. Very personal service, responsive, experienced and a pleasure to work with. So much so - that after years of personally managing my rental flat - I switched to a managed serviced by May & Co. That was the best move I every made. They really take care of everything and make it easy. A great team with wonderful service. High recommended. Best Agency I have worked with in London - 5 STARS

Absolutely the most annoying experience I've ever had with a real estate agent! Agent Harry was very rude and unprofessional. He treated us badly and without respect just because we were 10 minutes late, due to a wrong address. I honestly believe that he is not suitable for this job I hope the agency takes it into account.

Property buyers beware! We were looking to purchase a flat in a building managed by May & Co but withdrew our offer because their unprofessional, uncooperative and unethical behaviour left us with a lack of confidence to move forward. Their principal is particularly prone to temper tantrums. The experience we had was through the solicitor we had hired and the estate agency, both of whom relayed their frustrations in working with May & Co. Their behaviour is erratic and it even shows in the way they respond to reviews like this one.

One of the few remaining HONEST and professional agencies. I've been with May&Co for the last 3 years and I couldn't be more happy with the service. Sue is very fast replying to any query and any problem we ever had got solved within a week. I would most definitely recommend them.

I have been living in a flat where May & CO have managed property for 7 years now and overall my experience has been very positive with this agency. Any issue that we had, agency (Particularly Sue) has been very quick to respond to all our queries and needs. On the same day (within few hours) i would get a response and items were fixed within a day(washing machine, broken window or anything else). I highly recommend this agency which has been very responsive. Violeta

I have been a tentant with May&Co for the past three years now, and have been continuously impressed with the quality of service. Although few issues have come up over the years, whenever I had a problem at the property it was dealt with very quickly and promptly, usually on the same day. Furthermore, the agency has always been transparent with their fees and expectations from their tenants. I would like to thank Sue in particular for being very kind and helpful, whenever I had any questions or issues to address. Overall - a great agency, with great service!

To anyone concerned, I would not recommend this agency to anyone. The main reasons being: They are very hard to get hold of when you need something from them. (John was my contact person) They are very slow to respond to any issue. They do not justify additional and/increased costs. There is no follow up from their side on customer satisfaction. They are not transparent when getting quotes for repairs and refurbishments, they always seem to "have worked with" the contractor that wins the tender.

I have read some of the other reviews and I can't believe this is the same company. If you are in a position to chose managing agent, chose a different one. If you are not in a position to chose then be very aware when dealing with May&Co. Yours truly Stuart Ps. I am sure they will "have no record" of me as with some of the other negative reviews they have received.

I went to see these guys today to try and retrieve some old documents that iv misplaced as they were the agents that sold our house for us a few years ago. I have to say I was so impressed by John and Harry, they remembered me my family, the lawyer and even the house details and this after 6years. After sitting and discussing some finer details with them about this and other properties, they kindly advised me on several aspects of property, markets and regulations and went out of their way to help guide me in the right directions for my lawyer to follow up on.

I have to honestly say they lifted some weight off my shoulders and was really glad i went in to see them, these guys do know their business well and i honestly was not expecting that constructive advise and personal touch, they really did help open my eyes to a several avenues to explore. Thanks to them its worked out to be a good day.

We had excellent service from May & Co at our flat in Redcliffe Square. They have always responded to any communication in a timely and proactive manner. Any problem was quickly addressed and we were kept update on the status. I would not hesitate to recommend May & Co to a friend or family member.

From Jiwon Choi, Sinclair Gardens W14 This agent is great! I got locked out one night and I call them and they came round with spare key To let me back in! they are really helpful and friendly.

MAY BE A MANAGEMENT DISASTER We all have problems in life. We don't always get it right all the time but we can at least try. However sometimes you come across a 'professional' who makes the most accident prone and foolhardy of us look sensible We are the long leaseholders in a block of flats in Chelsea. We have the agents, May and Co as our managing agents who advertise in specialising in block management. Well. if our experience is anything to go by, if Mr John Yainni of May and Co is professional, God help those managed by amateurs!

It appears when looking at the reviews on May and Co we are not alone in this view. It all started when we had reason to question the management accounts as there appears to be significant discrepancies BUT since we had the temerity to challenge the figures we have had nothing but blocking tactics and silence. That alone makes the inbuilt warning bells ring!

Following a complete breakdown in communications [and believe me we have tried to resolve this] we have tried to rid ourselves of this shambles of an agency but have found it virtually impossible. May and Co say they have a contract with us but refuse to provide a copy and despite not being wanted, will not resign. We have told him to take what he is owed and resign to no avail.

Why you have to ask yourself? He is a member of the National Association of Estate Agents and has to have a formal complaints procedure. He refuses, if he has one, to provide it. Indeed he refuses to communicate at all. We have complained to the Ombudsman but that takes forever and in the meantime he has a not inconsiderable sum of our money [or at least we hope he still has!] We are trying to self manage without any information being provided as they refuse to provide any information and the whole sorry saga continues.

There are lessons for all of you reading this who occupy a shared block being 1. Check your accounts carefully as we have no doubt we were being double charged for items 2. Make sure you have a copy of your contract with your agent 3. Make sure you have a truly professional managing agent as when things go wrong, as they often do, you need to be able to communicate 4. Don't trust anything you are told by your agent without proof Lastly don't use May and Co. if you want peace of mind! John Reeves FRICS

These are the worst property managers on the planet. They are rude, don't answer or return calls, don't provide you with ANY help whatsoever. It's taken over 3 weeks of phone calls & emails to their 'Principal' & I still haven't been able to get a copy of my buildings insurance policy from them. I wouldn't hire their 'services' even if they were free. Avoid like the plague. In fact, I'm sure that coming in contact with the plague would be a more pleasant experience than having to contact these guys.